This was Grata’s third year to give the Global Messaging Trends keynote at the annual CHina CHat conference in Shanghai. We start by looking at why many of the major messaging stocks are struggling in the market. Tencent, for example,…
WeChat Work v2.5.8 Updates
WeChat at Work v2.5.8 is out and there are massive updates for Work’s CRM capabilities. You can read the original posts in Chinese for updates to the user apps and admin backend. Interoperability with WeChat WeChat Work has restored the…
WeChat Work v2.4.22 Updates
WeChat Work v2.4.22 was released today. You can read the original posts in Chinese for updates to the user apps and admin backend. WeChat External Contacts The biggest news of the update is that voice and video calls are now supported between WeChat Work users…
How to Register a WeChat Official Account
WeChat Official Accounts launched August 23rd, 2012. There have been many changes over the years, but one of the constants has been confusion regarding 1) how to setup an account and 2) what type of account to register. If you’re…
What is WeChat at Work?
Most companies in China use WeChat for some, or all, of their internal communication. An average employee belongs to dozens of work-related group chats for her various departments or functions. There are several common pain points for these companies which…
Global Messaging Trends 2017
Check out Grata’s keynote presentation from the annual CHina CHat Shanghai conference last week. While our talk last year was all about chatbots, this year we look at what’s driving innovation in messaging, with a particular focus in how advances…
WeChat Developer Error Codes
In the table below you’ll find a comprehensive list of all WeChat developer error codes, or return codes (返回码), you might come across when using the WeChat API framework. If you’re developing for WeChat, we recommend you bookmark this page.…
WeChat Official Account Platform
The features and capabilities of of the WeChat Official Account Platform depend on what type of account you register. Your Official Account (OA) is either Chinese or international; service, subscription or enterprise; verified or unverified. Businesses frequently ask us what type…
Tencent Chatbot Platform Unveiled
Tencent just unveiled their new chatbot developer open platform (机器人开放平台) at their Developer Conference in Fuzhou, China today. You can apply for access online at bot.qq.com via the Tencent Open Platform (not the WeChat Open Platform) and download the forty-three page developer documentation…
New WeChat “Mini-Apps”, No Download Required
The Father of WeChat, Zhang Xiao Long, caused some excitement when he posted about new WeChat “mini-apps” in his Moments feed yesterday: Mini-Apps are currently in private beta The “WeChat Open Class” Official Account (WeChat ID: wx-gongkaike) followed up with…